Privacy Policy

Last Updated: May 20, 2026

MINEX GROUP COMPANY LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website minex.co.tz and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact form or inquiry
• Request a quote for our services
• Subscribe to our newsletter or marketing communications
• Register for an account or client portal
• Participate in surveys or promotions
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number)
• Company or organization name
• Project details and requirements
• Budget information and timeline preferences
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information (desktop, mobile, tablet)

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through our cookie consent banner.

2.1 Types of Cookies We Use

You can manage your cookie preferences at any time by clicking the cookie settings icon in your browser or by contacting us. Note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your quote requests, respond to inquiries, and deliver our services
• Communication: Send you confirmations, updates, and respond to your questions
• Marketing: Send you newsletters, promotional materials, and updates (only if you've opted in)
• Improvement: Analyze website usage to improve our services and user experience
• Legal Compliance: Comply with legal obligations and protect our rights
• Security: Detect and prevent fraud, abuse, and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, hosting services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users or others
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting infrastructure
• Regular backups and disaster recovery procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for marketing communications at any time
• Cookie Preferences: Manage your cookie preferences through our cookie consent banner

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Marketing Communications

If you have opted in to receive marketing communications, we may send you:

• Newsletters and company updates
• Promotional offers and special deals
• Information about new services or products
• Event invitations and announcements

You can unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at info@minex.co.tz
• Updating your preferences in your account settings (if applicable)

Please note that even if you unsubscribe from marketing communications, we may still send you transactional emails related to your account or our services.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods may vary based on:

• The type of information collected
• Legal and regulatory requirements
• Business needs and operational requirements
• Your consent and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

10. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Your privacy matters to us. We are committed to protecting your personal information and being transparent about how we use it.